Privacy policy

Privacy Policy

Anna’s Pet Shop

Anna’s Pet Shop values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

We may collect the following data when you interact with our website or place an order:

Full name
Email address
Shipping and billing addresses
Phone number (if required for delivery)
Payment information (securely processed by third-party providers)
Order history
IP address and browsing data for analytics and performance optimization

Use of Personal Data

Your information is used to:

Process and fulfill orders
Communicate order updates and customer service responses
Improve website functionality and user experience
Meet legal, tax, and regulatory obligations

Data Protection

Anna’s Pet Shop uses appropriate technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure.

Sharing of Information

Personal data is shared only when necessary, including with:

Shipping and logistics partners
Certified payment processors compliant with international standards
Analytics tools used for website improvement

We do not sell or rent customer data under any circumstances.

Customer Rights

You have the right to:

Access your personal data
Request corrections to inaccurate information
Request deletion of your data when no longer required
Restrict or object to certain processing activities

Requests can be made using the contact information below.

Data Retention

Personal data is retained only as long as necessary to meet operational, legal, or warranty requirements.

Cookies

We use cookies and similar technologies to improve browsing experience and analyze website traffic. Cookie preferences can be managed through your browser settings.

External Websites

Our website may include links to third-party sites. Anna’s Pet Shop is not responsible for their privacy practices.

Policy Updates

This Privacy Policy may be updated periodically. Updates will be published on this page.

Contact

Email: support@annaspetshop.com
Support Hours: Monday to Friday, 9:00 AM – 6:00 PM